We Support Texans’ Technology Needs
Our white-glove service plans give you access to knowledgeable and professional technician support as soon as you need it. From proactive monitoring to annual tech reviews, we’re always there for our Dallas-area clients’ smart home technology systems.
Essential
$0
per month
REACTIVE MONITORING AND REMOTE REPAIR
24/7 EMAIL, TEXT AND CHAT SUPPORT
APP CONTROL
ON-SITE TECH SUPPORT SCHEDULING
ANNUAL TECH REVIEWS
Enhanced
$0
per month
REACTIVE MONITORING AND REMOTE REPAIR
24/7 EMAIL, TEXT AND CHAT SUPPORT
APP CONTROL
ON-SITE TECH SUPPORT SCHEDULING
ANNUAL TECH REVIEWS AND SYSTEM UPDATES
PROACTIVE MONITORING AND REMOTE REPAIR
24/7 Phone Support
Premier
per month
REACTIVE MONITORING AND REMOTE REPAIR
24/7 EMAIL, TEXT AND CHAT SUPPORT
APP CONTROL
ON-SITE TECH SUPPORT SCHEDULING
BI-ANNUAL TECH REVIEWS AND SYSTEM UPDATES
PROACTIVE MONITORING AND REMOTE REPAIR
24/7 Phone Support
Essential
Get professional-grade support from a staff that knows your system. Our basic plan includes remote troubleshooting support along with 24/7 email, text, and chat support, so someone is always available when issues arise. In cases where an on-site visit is required, you’ll get priority scheduling.
Our team audits your system annually to check that everything is functioning as planned. They’ll anticipate issues and reach out with update recommendations.
Enhanced
Enjoy top-totch customer service and technical service team with our Enhanced service plan. This plan builds on the foundation of our essential plans and takes a more proactive approach to your system performance through remote monitoring, troubleshooting, and priority updates as identified during your annual audit.
We build on the audit available in our essential plans by having technicians immediately take care of any updates needed to your system.
Premier
For our top installations, we always recommend going with the Premier plan. This plan builds on the essential and enhanced plans by prioritizing your system performance. You get bi-annual reviews and updates and will get priority response times when it comes to on-site tech support as well as proactive monitoring and remote repair.
Keep your system up to date with two audits each year to gauge your system performance along, with all needed equipment and software updates.
Service Plans Tailored to Your Needs
No matter which service plan you choose, you’ll receive expert assistance from a team that knows your technology inside and out. Whether you prefer hands-on help or the convenience of remote troubleshooting, we have a solution for you.
Get quick answers with our DIY support app, which offers easy-to-follow tips and solutions for basic tech issues so you can troubleshoot common problems with confidence.
We perform a yearly on-site system check-up to audit and maintain your technology, preventing potential issues and keeping everything running smoothly.
With priority scheduling, you’ll enjoy same-day or next-day service for quick resolutions and minimal downtime—because your time is valuable.
We ensure your system remains optimized, stable, and free of security risks with scheduled software updates that enhance performance and reliability.
Our remote monitoring team monitors your system, detecting and addressing potential issues before they become problems.
Day or night, our team is here for you. With round-the-clock support, you’ll always have access to expert help whenever you need it.
Contact Our Support Team Now
For any tech questions or troubleshooting needs, reach out to us now. We've gathered all the essential contact details in one place to make reaching our support team quick and hassle-free.